Effective Date: 6/17/2023

 

At Blue Penguin Pest Control, we are committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather when you engage with our services or visit our website. By using our services or accessing our website, you agree to the terms and practices described in this policy.

 

Information We Collect:

1.1 Personal Information:

We may collect personal information from you when you interact with our website or use our services. This may include:

 

Contact information (such as your name, email address, phone number, and physical address) provided when you request our services or make an inquiry.

Payment details (such as credit card information) for processing transactions related to our services.

Information you provide when filling out forms, surveys, or participating in promotions.

Any other information you voluntarily provide to us.

1.2 Non-Personal Information:

We also collect non-personal information that does not directly identify you. This information may include:

 

Device information: We may collect technical details about the device you use to access our website, such as the device type, operating system, browser type, and IP address.

Website usage information: We may gather information about how you navigate and interact with our website, including the pages you visit, the duration of your visit, and the links you click.

Use of Information:

2.1 Personal Information:

We may use your personal information for the following purposes:

 

To provide the services you request, including scheduling appointments and delivering pest control services.

To communicate with you regarding your inquiries, service updates, and customer support.

To process payments for our services.

To send you promotional materials, newsletters, and marketing communications if you have opted in to receive them.

To personalize your experience and improve our services based on your preferences and feedback.

To comply with legal obligations and enforce our policies.

2.2 Non-Personal Information:

Non-personal information may be used for analytical and statistical purposes to improve our website's functionality, performance, and content.

 

Information Sharing and Disclosure:

3.1 Service Providers:

We may engage trusted third-party service providers to assist us in delivering our services. These service providers may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

3.2 Legal Compliance:

We may disclose your information if required by law, regulation, legal process, or governmental request.

 

3.3 Business Transfers:

If Blue Penguin Pest Control undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.

 

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please note that no method of data transmission or storage over the internet can guarantee absolute security. We cannot guarantee the security of your information, and you provide it to us at your own risk.

 

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of those websites or services before providing any personal information.

 

Children's Privacy:

Blue Penguin Pest Control does not knowingly collect personal information from individuals under the age of 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete it as soon as possible.